Privacy Policy for Battersea Park Fitness
Last Updated: 05/02/2025
At Battersea Park Fitness, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website, book classes, and make payments. By using our website and services, you consent to the practices described in this Privacy Policy.
1. Introduction
This Privacy Policy applies to the information we collect through our website and online services, including when you book fitness classes, make payments, and interact with us online. We comply with the United Kingdom’s data protection laws, including the Data Protection Act 2018 and the General Data Protection Regulation (GDPR).
2. Information We Collect
We collect and process the following personal data when you use our website:
•    Personal Identification Information: This may include your name, email address, phone number, billing address, and other contact details you provide when registering for an account, booking classes, or interacting with us.
•    Payment Information: When making a payment, we collect payment details such as credit/debit card information or other payment method details. Note that we do not store sensitive payment information directly; we use third-party payment processors that adhere to strict security standards.
•    Class Booking Information: This includes the classes you book, the date and time of the booking, and any preferences or special requirements related to your fitness activities.
•    Website Usage Information: We collect information about your visit to our website through cookies or other tracking technologies. This may include your IP address, browser type, pages visited, and the time spent on our site.
3. How We Use Your Information
We use your personal data for the following purposes:
•    To Process Bookings: We use your personal details to manage your class bookings, send confirmation emails, and communicate important information regarding your booked sessions.
•    To Provide Customer Support: We may contact you to resolve any issues with your booking or to answer any questions you may have regarding our services.
•    To Process Payments: Your payment details are used to process transactions securely through our third-party payment processors.
•    To Improve Our Services: We may use information about your interactions with our website and classes to improve the user experience and develop new services.
•    To Send Marketing Communications: With your consent, we may send promotional emails regarding our fitness classes, offers, and updates. You can opt-out of these communications at any time.
4. Legal Basis for Processing Your Data
We process your personal data based on the following legal grounds under the GDPR:
•    Contractual Necessity: To perform our obligations under our agreement with you, such as processing class bookings and payments.
•    Consent: For sending marketing communications, we rely on your consent, which you can withdraw at any time.
•    Legitimate Interests: We may process your data for legitimate business interests, such as improving our website or services, ensuring payment security, and providing customer support.
5. Sharing Your Information
We do not sell, rent, or trade your personal data. However, we may share your information with trusted third parties for the following purposes:
•    Payment Processors: We use third-party payment services (e.g., Stripe, PayPal) to securely process your payments. These providers may collect and store your payment details in accordance with their privacy policies.
•    Service Providers: We may share your information with third-party service providers who assist us in managing bookings, communication, and customer support, but these parties are only authorized to use your data for those specific tasks.
•    Compliance with Legal Requirements: We may share your data if required to do so by law, regulation, or legal process, such as a court order.
6. Data Security
We take the security of your personal data seriously and implement appropriate technical and organizational measures to protect your data from unauthorized access, use, or disclosure. These measures include encryption, secure payment systems, and access control procedures. However, no method of data transmission over the internet or electronic storage is 100% secure, and we cannot guarantee the absolute security of your information.
7. Your Rights
Under the GDPR, you have the following rights regarding your personal data:
•    Right to Access: You can request a copy of the personal data we hold about you.
•    Right to Rectification: You can ask us to correct any inaccurate or incomplete personal data.
•    Right to Erasure: You can request the deletion of your personal data, subject to certain exceptions (e.g., if we need to retain it for legal purposes).
•    Right to Restrict Processing: You can ask us to limit the processing of your personal data under certain conditions.
•    Right to Object: You can object to the processing of your personal data for marketing purposes or based on legitimate interests.
•    Right to Data Portability: You can request a copy of your personal data in a structured, commonly used format.
To exercise any of these rights, please contact us at the details below.
8. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small files stored on your device that help us remember your preferences, track website usage, and analyze site performance.
You can manage cookie preferences or block cookies through your browser settings. However, please note that disabling cookies may affect your ability to use certain features of our website.
9. Retention of Data
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including for legal, accounting, or reporting requirements. If you close your account or request to delete your data, we will retain your information for a reasonable period to comply with our legal obligations.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date at the top. We encourage you to review this policy periodically to stay informed about how we are protecting your personal data.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or the processing of your personal data, please contact us at:
Battersea Park Fitness
Email: info@batterseaparkfitness.com
________________________________________By using our website and services, you consent to the collection and use of your personal data in accordance with this Privacy Policy.